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Gwasanaeth Gwybodaeth i Deuluoedd Sir Gaerfyrddin : Family Information Service Carmarthenshire

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Financial Advice

The Family Fund - The largest provider of grants to low-income families raising disabled and seriously ill children and young people.

Money Advice Service - Providing advice and guidance on all money matters.

The Children’s Legal Centre - An independent national charity concerned with law and policy affecting children and young people.

Turn2us - helps people find appropriate sources of financial support available to them through welfare benefits and grants, quickly and easily based on their particular needs and circumstances.
Tel: 0808 802 2000 8am - 8pm Monday to Friday
Turn2us, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff CF15 7QQ

The Money Advice Trust - helps make sure people who are struggling to manage their debts have access to the money advice they need.

Housing Debt Helpline Wales - offers support to home owners and those in rented property who are finding it difficult to meet their mortgage or rental payments.

Call Housing Debt Helpline Wales 0800 107 1340 providing free, independent, confidential and expert advice on housing related debt 8.00a.m. to 8:00p.m. Monday to Friday

Home Heat Helpline The Home Heat Helpline is a free, impartial and confidential service connecting people or families on low incomes and those in poor health with financial help and practical advice to manage their energy bills.

They can give advice on:
  • Rebates
  • Great ways to save energy and money
  • The Priority Services Register – to make sure vulnerable customers aren’t cut off
  • And more!
Call their friendly, expert advisers for free on 0800 33 66 99 or via minicom on 0800 027 2122, they're open 9am-6pm Monday to Friday.

The IVA Community Information and advice for families and individuals seeking money advice. The service was formed to help improve understanding of debt and debt solutions.

Contact details:
Andy Davie, The IVA Community
Phone - 0800 876 0999
e-mail -

Daily opening times:
Monday to Friday: 9:00 - 8:30
Saturday 9:00 - 4:30
Availability: See website for details
Costs: Free, court costs and professional fees apply in some cases
To make an appointments please contact 0800 876 0999
Referral procedure: Self referral by phone, email or walk-in. GP and CAB referrals accepted.

Nest is the Welsh Government’s fuel poverty scheme. It aims to help reduce the number of households in fuel poverty and make Welsh homes warmer and more fuel-efficient places to live. If you’re worried about the cost of heating your home, you can call 0800 512 012 free from a landline or 0300 456 2655 from a mobile phone.

Citizens Advice Bureau Citizens Advice Bureau Help with Childcare costs Help with Childcare costs Financial Advice Financial Advice
Welfare Reform Welfare Reform Social Welfare Legal Aid Social Welfare Legal Aid Childcare Vouchers Childcare Vouchers(opens in new window)
Teenage voices on first financial decisions Teenage voices
on first financial decisions
(opens in new window)
You, your kids and money You, your kids and money(opens in new window) Working Families Working Families Helpline(opens in new window)
If there is anything incorrect, out of date or you think could be included please email us:

Whilst every effort has been made to ensure the accuracy of the information provided, Carmarthenshire Family Information Service cannot accept responsibility or liability for any errors which may have occurred. It is recommended that you always check details with providers to ensure their service meets your requirements.

Carmarthenshire Family Information Service cannot recommend or endorse any of the providers listed.

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